• Why do some individuals/organizations succeed. - Answer is they invest in people.
  
  
• Most executives believe that human resource is the most valuable asset to any business.
  
  
• People can be your biggest asset or liability with their attitude.

Factors that determine the attitude

Three E’s:

• Environment (Home, school, work, Media, social and political environment)
  
  
• Experience
  
  
• Education(Value based education)

Benefits

To the individual

• Pleasing personality
  
  
• Energizing
  
  
• Increases enjoyment in life
  
  
• Inspires others around you
  
  
• Can become a contributing member of society and asset to the country

To the Organization

• Increases productivity
  
  
• Fosters teamwork
  
  
• Solves problems
  
  
• Improves quality
  
  
• Congenial atmosphere to work
  
  
• Breeds loyalty
  
  
• Increases profits
  
  
• Reduces Stress